Privacy Policy
Last updated: 1/29/2026DirectDrive Now Privacy Policy
Effective Date: January 24, 2026
1. Who We Are
DirectDrive Now is owned and operated by Evolve Now Dynamics LLC, a Virginia limited liability company ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information.
2. Information We Collect
We do not collect unrelated personal data beyond what is necessary to operate the service. We collect the following classes of personal data when you use DirectDrive Now:
- User ID — A unique identifier associated with your account.
- Name — Used to identify users within the platform.
- Phone Number — Used for account verification, communication related to rides, and support.
- Precise Location — Collected only during active rides to enable live ride coordination, navigation, and safety features.
- Coarse Location — Used to determine approximate location for availability, matching, and system performance.
- Physical Address — Collected when required for verification, safety, or compliance purposes.
3. How We Collect Information
We collect information:
- When you create an account or are registered through an affiliated organization
- When you request or participate in rides
- Automatically through the app during active use (e.g., location data during rides)
4. How We Use Information
We do not use personal data for third-party advertising or data brokerage. We use collected information to:
- Operate and manage ride coordination and scheduling
- Enable real-time location tracking during active rides
- Improve platform safety, reliability, and performance
- Communicate with users regarding service updates, support, or operational notices that affect the user experience
5. Who We Share Information With
We may share limited information:
- With affiliated organizations only for usage verification and operational reporting
- When required by law, regulation, or valid legal process
- To protect the rights, safety, and integrity of DirectDrive Now and its users
We do not sell or rent personal data to third parties.
6. Data Retention & Security
Your information is stored securely on our servers and our trusted cloud service provider(s). We use reasonable administrative, technical, and physical safeguards to protect your personal data. We retain personal data only for as long as necessary to operate the service or as required by law.
7. User Rights and Choices
You have the right to:
- Request access to the personal data we hold about you
- Request deletion of your account and associated data, subject to legal retention requirements
Privacy requests can be submitted to: info@directdrivenow.com
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted in the app or communicated through appropriate channels. Continued use of the app constitutes acceptance of the updated policy.
9. Contact Us
For questions or concerns regarding this Privacy Policy, contact: info@directdrivenow.com